Beta site - category statistics mising?

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Beta site seems to not have category statistics (reseller), or I have not found it yet. I like the pie chart that shows all categories, and would like that to remain.

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Elmer Thomas (Official Rep) October 20, 2010 16:36

This issue has been resolved. Thanks again for taking the time to report the issue.
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Elmer Thomas (Official Rep) October 20, 2010 16:01

Thanks for taking the time to report this issue.

We are currently working on the fix and the issue should be resolved shortly.

Meanwhile, you can still access the old site temporarily at http://classic.sendgrid.com

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Kien Pham (Employee) October 11, 2010 16:22

Hi Chris,

If you are at the Statistics page, the Category stats is on the right side.

Screenshot: http://screencast.com/t/QOE1JSKKl

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Hi Chris, If you are at the Statistics page, the Category stats is on the right side. Screenshot: http://screencast.com/t/QOE1JSKKl

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chrisfwillis October 11, 2010 17:33

Thanks, yes that is true, however it doesn't show any counts... the current site shows a pie chart with a count for each category (very useful). Additionally, that drop-down doesn't have paging, and we have many categories, thus we cant only get to the first 10 or so from there.

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Thanks, yes that is true, however it doesn't show any counts... the current site shows a pie chart with a count for each category (very useful). Additionally, that drop-down doesn't have paging, and we have many categories, thus we cant only get to the first 10 or so from there.

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chrisfwillis October 20, 2010 13:30

Please don't get rid of the old site until the category statistics is migrated to the new site. To clarify - the new site doesn't show counts per category, and you can only access the first 10 categories, any above 10 are hidden.

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Please don't get rid of the old site until the category statistics is migrated to the new site. To clarify - the new site doesn't show counts per category, and you can only access the first 10 categories, any above 10 are hidden.

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Brian Upton October 20, 2010 15:47

The 10 category limit has basically rendered it impossible for us to gather stats about categories that aren't in the first 10. Unfortunately, all of our most important categories aren't in the first 10 alphabetically.

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The 10 category limit has basically rendered it impossible for us to gather stats about categories that aren't in the first 10. Unfortunately, all of our most important categories aren't in the first 10 alphabetically.

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Elmer Thomas (Official Rep) October 20, 2010 16:01

Thanks for taking the time to report this issue.

We are currently working on the fix and the issue should be resolved shortly.

Meanwhile, you can still access the old site temporarily at http://classic.sendgrid.com

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Thanks for taking the time to report this issue. We are currently working on the fix and the issue should be resolved shortly. Meanwhile, you can still access the old site temporarily at http://classic.sendgrid.com

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Elmer Thomas (Official Rep) October 20, 2010 16:36

This issue has been resolved. Thanks again for taking the time to report the issue.

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This issue has been resolved. Thanks again for taking the time to report the issue.

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joey October 21, 2010 16:03

We still miss the pie chart representing how many emails fall into which category. That was a nice overview of the highest-volume messaging we were doing in the time period. Is this information available anywhere in the new interface?

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- chrisfwillis October 21, 2010 16:05
  
  I'll second that, the pie chart is very helpful
  
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- Andrew Grimberg October 21, 2010 18:12
  
  I'll third that. The pie chart is extremely useful and I miss it.
  
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- Andrew Grimberg October 21, 2010 18:12
  
  I'll third that. The pie chart is extremely useful and I miss it.
  
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We still miss the pie chart representing how many emails fall into which category. That was a nice overview of the highest-volume messaging we were doing in the time period. Is this information available anywhere in the new interface? Thanks

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Tim Falls (marketing & community) November 16, 2010 00:32

As of now, it is not integrated into the new site. However, due to the high demand that is evident here, we are working on a way to best bring this back. The main issue we are trying to avoid is that of slow browser rendering caused by loading those images. We want to ensure that users who want this feature can have it without sacrificing the overall UX for those who don't use categories/graphs.

We appreciate your patience as we work to bring this back!

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good solution! good solution! (undo)
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Edit Your Reply (some HTML allowed)
Has the status changed?

As of now, it is not integrated into the new site. However, due to the high demand that is evident here, we are working on a way to best bring this back. The main issue we are trying to avoid is that of slow browser rendering caused by loading those images. We want to ensure that users who want this feature can have it without sacrificing the overall UX for those who don't use categories/graphs. We appreciate your patience as we work to bring this back!

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