x
I'm sorry, but you have been denied access to edit this topic.
Cristiano Betta
indifferent I’m anticipating greatness
Cristiano Betta August 31, 2010 16:19

Console for tracking a specific email

Wouldn't it be cool if there was a console where I can track emails, or a specific email, just to see what happens to them? I had a user say they weren't getting a specific email and after a lot of digging I noticed their email was put on a undeliverable list. If I could track a specific address then I could easily see what happened to an email and why it wasn't being delivered.
7 people like
this idea +1
Reply

  • Jacob EMPLOYEE
    Jacob (Support Engineer) September 20, 2011 22:40
    Cristiano, have you seen the Email Activity page? If you open "search options", check all the fields, and search an address, you can see all the activity relating to that address.

    Or are you wanting somewhere to input an smtpid or other unique identifier, and see all the events for that specific message? If this is more what you're looking for, let me know what kind of identifying keys you'd be interested in searching off of? Let me know, and I'll pass it on to the devs!
    Comment
    good point! good point! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly indifferent, undecided, unconcerned happy, confident, thankful, excited

    Cancel