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I’m
worried
Does statistics tell us the # of emails that went to spam folders?
In the statistics does "Spam Reports" refer to recipients reporting us as Spam or providers considering us spam? Is there a tool for showing what # of emails went to recipients spam folder? We're looking to monitor what providers might not like the content of our emails.
Official
Response
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EMPLOYEE
I’m
excited
Hi Michael,
The Spam Reports statistic refers to complaints from users that have marked your message as spam. Usually ISPs have a "Mark Spam" button, and when a user marks a message as spam, we are notified and place this report on your account.
As for spam monitoring tools, you should take a look the blog post below to get a preview of some upcoming features that we will be releasing soon.
http://blog.sendgrid.com/14/how-sendg...
-
EMPLOYEE
I’m
excited
Hi Michael,
The Spam Reports statistic refers to complaints from users that have marked your message as spam. Usually ISPs have a "Mark Spam" button, and when a user marks a message as spam, we are notified and place this report on your account.
As for spam monitoring tools, you should take a look the blog post below to get a preview of some upcoming features that we will be releasing soon.
http://blog.sendgrid.com/14/how-sendg...Comment -
