I’m confused

Some users reporting no received email and no spam

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We have 4 or 5 users saying that they aren't receiving our emails and the emails are not in the spam folder. I've checked the various email reports and nothing of substance for these addresses. Is there anything else I can check?

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Joe Scharf (Director of Support and Infrastructure) September 08, 2010 20:10

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Joe Scharf, Sep 08 14:10 (MDT):

Hi,

Can we get your username so we can investigate this further?

Thanks,

-- Joe

good answer! good answer! (undo)
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- Shawn Elliott September 08, 2010 20:13
  
  customerservice@netsignal.com - Thanks Joe!
  
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---------------------------------------------- Joe Scharf, Sep 08 14:10 (MDT): Hi, Can we get your username so we can investigate this further? Thanks, -- Joe

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Shawn Elliott September 09, 2010 17:58

Any ideas? I can send some of the email addresses in question if that helps.

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Any ideas? I can send some of the email addresses in question if that helps.

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Shawn Elliott September 13, 2010 18:35

This question has not been answered. Actually, I haven't seen any activity on the request for several days.

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Official Representatives

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Some users reporting no received email and no spam

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About this Question

Official Representatives

Products & Services

Tagged

The mood in here

Some users reporting no received email and no spam Edit Subject

Some users reporting no received email and no spam

Edit Subject