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Can I have click-tracking only enabled for the html part of my multipart messages? The plaintext renders terribly with click tracking enabled but I'd like to use the feature.
I'm seeing problems with Outlook only rendering the plaintext part and it's functionally unusable.
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Turning off click tracking for just the plaintext part of my emails?
Official
Response
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We have updated the website to make this feature more usable. Please let us know if we can improve.
EMPLOYEE
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Hello,
Yes, you can do this by going to the Filters section, clicking the settings for click tracking, and unchecking the enable box.Comment -
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@Tim, I don't want to disable click tracking entirely, just for the plaintext part of my emails where it renders the email completely unreadable. For the html part the click tracking works great.
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The enable box there is purely for links in the text portion. I'm going to talk to our web guys to make that more clear. When the filter is in the "active filters" section, html click tracking will be enabled.
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OH. Thanks so much. That really wasn't clear to me but I'm so glad the feature is already there. Thanks. -
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We have updated the website to make this feature more usable. Please let us know if we can improve.
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If you send a multipart/alternative email, it seems both the click tracking and the open tracking is added to the text part, even though I turned off click tracking and open tracking should never be in the plain text version.
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This does not seem to disable tracking in an email by email use:
addFilterSetting(' clicktracking', 'enable', 0);
Am I doing something wrong? The documentation does a really poor job if identifying the possible 'filters'
I've tried everything (except the correct one)
X-SMTPAPI: {"filters": {" clicktracking": {"settings": {"enable":0}}}}
X-SMTPAPI: {"filters": {" clicktrack": {"settings": {"enable":0}}}}
X-SMTPAPI: {"filters": {" clicktracking": {"settings": {"disable":1}}}} -
